We use a holistic approach as we shine a light on human performance in your organization. By saying a “holistic” approach, we mean that we focus on all internal and external factors that can affect human performance.
We make sure we lay out the relationships and dependencies between these factors and bring up solutions that support a robust system not only to succeed now but in the future too.
Some of the performance issues can occur at the organizational level. Corporate strategies, goals and measures, the structure of your organization, resource allocation etc. can create the problems and can affect the human performance. Performance issues can also be identified in the areas where processes and workflows are not working correctly. Poorly thought out processes/workflows across the functional areas of your organization can have a severe impact on the human performance. Some other factors, such as job responsibilities, support and reward systems, hiring and promotion systems etc. can affect human performance as well.
When we create performance solutions, we make sure that all of these factors are considered for optimal performance in your organization.
If training is part of the solution to improve human performance:
We develop effective blended learning solutions to fill the knowledge and skill gaps of your employees. As we design our training tools, we focus on this question: “what do the employees need to do?” versus “what do the employees need to know?”
Blended learning solutions may include different types of training programs. Online training modules, instructor-led training programs (in a physical classroom), microlearning tools, virtual live classroom training (online) are just a few examples of training types that we develop as part of a solution to improve human performance.